Industry

Product Designer (Lead)

Client

Verizon

Verizon Multi-Cloud: Simplifying Enterprise Cloud Operations

Designing a scalable SaaS management platform for usage, spend, and optimization

Verizon MultiCloud is an enterprise platform that helps organizations manage SaaS applications across a multi-cloud environment. The goal of this work was to create a clear, scalable way to understand usage, control spend, and identify cost-saving opportunities, all within a single, consistent experience.

The Problem

Enterprise teams rely on dozens of SaaS tools, leaving usage and cost data fragmented across systems.

As a result, IT and Finance teams struggle to:

  • understand what’s actually being used

  • forecast and control spend

  • identify waste and optimization opportunities

  • govern access and audit activity

This complexity leads to overspend and slow decision-making.

Goal

  1. Understand SaaS usage and spend at a glance

  2. Forecast and plan using annual cost views

  3. Identify savings opportunities (idle resources + optimization)

  4. Support governance workflows (users, access, audit logs)

  5. Scale across multiple SaaS applications with consistent navigation and patterns

Approach

I focused on designing a system that makes complex enterprise data easy to scan, compare, and act on without sacrificing flexibility at scale.

The platform was designed to:

  • Centralize SaaS usage, cost, and governance data into a unified experience

  • Surface high-signal metrics first, with deeper detail available on demand

  • Support multiple roles through configurable dashboards and reusable patterns

  • Scale across additional applications, teams, and data sources

This approach balances clarity and density, enabling fast decision-making in complex multi-cloud environments.

Solution

The final design centers around a set of core surfaces:

  • Overview for at-a-glance usage and spend

  • Usage & Annual Spend to understand cost drivers and trends

  • Budget to support forecasting and accountability

  • Cost Savings to surface idle resources and optimization opportunities

  • Users & Logs to support governance and auditability

Together, these screens give enterprise teams a complete picture of SaaS health without overwhelming them with data.


Configurable Dashboards

Enabled teams with different roles to tailor visibility without engineering support.


Key Design Decisions

Scan-first dashboards
Prioritized clear hierarchy and trends over dense reporting to support fast signal detection.

Actionable insights
Designed budget and savings views to drive decisions, not just visibility.

Scalable structure
Established consistent navigation and patterns reusable across SaaS tools and teams.

Flexible workflows
Enabled customization through configurable dashboard widgets to support different roles and priorities.

Impact

The platform shifts SaaS management from reactive reporting to proactive decision-making.

This design enables enterprise teams to move from fragmented cloud data to informed decision-making within a single platform.

As a result, teams can:

  • Gain faster visibility into SaaS usage and spend across applications

  • Identify optimization opportunities and potential cost savings earlier

  • Reduce manual effort required to analyze usage, budgets, and ownership

  • Support consistent decision-making across IT, Finance, and Operations

The system establishes a scalable foundation for ongoing expansion as enterprise cloud environments evolve.